Transparent policies
Cancellation Options
Understand our cancellation policies and find the flexibility that works for you
Our Cancellation Policies
Each listing displays its cancellation policy. Choose the one that fits your travel needs.
24+ hours before check-in
100% refund
<24 hours before check-in
No refund
No-show
No refund
Refund Timeline
Visual overview of when you can expect refunds based on cancellation timing
30+ days
14 days
7 days
5 days
24 hours
Check-in
Flexible
Full Refund Zone
Moderate
Full Refund Zone
Strict
Full Refund Zone
Special Circumstances
We understand that sometimes things don't go as planned. Here's what you need to know.
Need Help with a Cancellation?
Our support team is here to help you navigate the cancellation process